Lists of FAQ

please contact us for more informations and we will be happy to assist you.

What about the quality of this company?

High Quality Materials


Exquisite Technics

Confortable Company

About dress.vponsale.co.uk

We are reliable business partner for you! We do retail business and OEM, all products are made by our own factory with good quality! We offer bridesmaid dress & gown, evening dress, flower girl dress, Mother of the Bride Dresses etc. In recent years, the most part of our business practice is to manufacture bridal gowns for USA, Canada, UK, Germany, and other Europe areas. With our extensive collection of gowns, from simple, clean lines to elaborately, luxuriously hand-beaded, there¡äs sure to be a gown that would perfect the most important day of every girl! Many wholesalers from USA, Canada, UK, Germany etc, they all approve of our party made a long business with us, I can assure you that each our dress has the high quality.

Our Testimonial

We have many goog reviews, here you can check how people are saying about us. http://www.dressespro.com/display_all_testimonials.html
http://dress.vponsale.co.uk/customers_pictures.html
http://www.trustpilot.com/review/www.vponsale.com

What is necessary before or when or after place the order?

Before you buy the dress, it is better ask a tailor to measure for you to make sure your size, also choose the color you want to make your party perfect, when you place the order, you should tell us exact size, color,right phone number and address(except P.O. Box or APO/FPO address).
After you order, please reply our email within 12hours for confirmation, if there is no reply or no change, we will do the dresses as your original information.

How do I know what size to order ?

Size Chart

Please ask your instore consultant for assistance with measuring and ordering styles available at vponsale.com.

Adult Vital Statistics Size Chart(in inches):1 inch = 2.54 centimeters
our Size
4
6
8
10
12
14
16
18
20
22
24
26
28
US Size
4
6
8
10
12
14
16
18
20
22
24
26
28
UK Size
6
8
10
12
14
16
18
20
22
24
26
28
30
EURO Size
34
36
38
40
42
44
46
48
50
52
54
56
58
Bust
34
35
36
37
38.5
40
41.5
43
45
47
49
52
56
Waist
25
26
27
28
29.5
31
32.5
34
36
38
40
43
47
Hip
37
38
39
40
41.5
43
44.5
46
48
50
52
55
59
Flower Girl Size Chart(in inches):1 inch = 2.54 centimeters
3D
4D
5D
6D
6X
7T
8T
10T
12T
14T
Bust
22.5
23.5
24.5
25.5
26.5
26
27
28.5
30
31.5
Waist
21
21.5
22
22.5
23
23
23.5
24.5
25.5
26.5
Shoulder to floor
30.5
33.5
36.5
38.25
39.75
43.5
45.5
47.5
49.5
52
Plus size Chart(in inches):1 inch = 2.54 centimeters
our Size
18
20
22
24
26
28
30
32
US Size
18
20
22
24
26
28
30
32
UK Size
20
22
24
26
28
30
32
34
EURO Size
48
50
52
54
56
58
60
62
Bust
43
45
47
49
52
56
61
67
Waist
34
36
38
40
43
47
52
58
Hip
46
48
50
52
55
59
64
70

Junior bridesmaid dresses size Chart(in inches):1 inch=2.54 centimeters

4
6
8
10
12
14
16
Bust

22

24
26
28
30
32
34
Waist
20
22
24
26
28
30
32
Hip
25
27
29
31
33
35
37

How To Measure?

Stand straightly and comfortably with equal weight on both feet and arms resting easily at sides.Measure with undergarments similar to those you will wear with your dress.

Shipping Info & Processing Time

We can free shipping to UK, North America, Oceania, some countries of Eastern Asia, and South-east Asia. Please contact customer service to know more.

Processing Time:
Dresses in stock can be received within 6-7 working days after you confirm.
Dresses custom made :
If you want us custom made, we will do the dress with standard size, please give us a confirmation reply in 12hours after you place an order. After you confirm the size through the email we will ship the dress out within 10-12 working days.

Shipping Time:
the period of time from when the item be shipped by Fedex or UPS to when it arrives at your door. It usually takes about 3 - 5 business days.
When we ship the order, we will provide you an email. You can find a tracking number in the Email and you can track the state of order online - FedEx or UPS.

What kinds of payment methods can be used?

You can pay by both PayPal and Credit Card.

What about Return & Exchange?

Return Policy
we try our best to ensure that all dresses are produced perfectly and according to the willingness of our customers.
if we do the dresses in wrong size, wrong color, and wrong style ,not same as you required when you place an order, we will provide exchange or full refund.
Please do check your e-mail box in 12 hours after you place an order to make sure right size, color, style, phone number, address in case there is something wrong. (Only one can be availed - a one time replacement OR refund).

In these Cases

Terms and Conditions:

Can I change the color of the dresses or the accent of the dresses? How much is the extra charge?

Of course. You can change the color of the dresses. But we want to remind that the color on the screen may vary a little from the true color. When you place the order, Please check the color on our color chart and tell us the color you select, and we want to tell you that there is no extra charge, it is just free.

How long should I order before the event?

We advice that you should place the order in advance as soon as you can. Maybe leave for 1 month. It also affords you a comfortable time frame to accommodate any alteration if necessary.

Do you have color swatch I can see before order ?

We are sorry that we can¡¯t provide free color swatches to our customers just because the shipping cost is so high. But don¡¯t worry you can check the color online, they are all our real fabric pictures.

Color Card

SATIN:A smooth fabric often used in bridal gown design because of its exquisite drape.(Colors on screen may vary by monitor.)
african violet
american beauty
amethyst
aubergine
banana
black
blush
burgundy
butter
cherry
cobalt
concord
cream
diamond blue
espresso
firecracker
flame
fushcia
golden
golden sand
hunter
ice blue
indigo
ivory
latte
lavender
merlot
mint
mocha
moss
navy blue
orchid
palomino
passion
periwinkle
pink
pink sorbe
platinum
plum
posie
pretty in pink
purple
rose
seafoam
shamrock
shrimp
simmon
taupe
white
windsor blue
wine
CHIFFON:A sheer, flowing fabric that drapes well on the body.(Colors on screen may vary by monitor.)
african violet
american beauty
aubergine
banana
black
blue jay
blush
burgundy
butter
cobalt
cream
diamond blue
espresso
firecracker
flame
fushcia
golden
golden sand
hunter
ice blue
indigo
ivory
latte
lavender
lilac
merlot
mint
moss
navy blue
orchid
palomino
passion
periwinkle
pink
pink sorbe
platinum
plum
pretty in pink
purple
rose
seafoam
shamrock
shrimp
simmon
tahiti
white
wine

Is it safe to order online?

Yeah, you can trust us. Your payment will be guaranteed by paypal.

What are the steps to order online?

Step One:

Step Two:
Step Three:
Step Four:
Step Five:
Step Six:

Do you have a local shop?
Sorry, we done all of our business online and we don´t operate any real retail bridal store.

Can I order over the phone?
We do not accept phone orders at this moment. We require all orders in writing to avoid errors. If we accept the phone order, will be informed you then.
At your service,
Vponsale Inc.